VirTra Customer Support & Service

Together We Fix All

We recognize your hard work in serving and protecting our communities. That is why VirTra created a specialized support team dedicated to providing answers, updates, and solutions to any emerging needs you may have. Our engineers, SMEs, training staff and service teams work hand-in-hand to ensure all feedback and concerns are handled quickly and expertly. 

VirTra is dedicated to ensuring you and your department are making an impact on training every officer so they come home to their families every day. Keeping your simulator and accessories working and functional, no matter the issue, is our promise. Our service, support, and success teams are larger than most because of our oath to keep your systems up and running.

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VirTra Resource Center – V-RC Portal

The V-RC Portal is a resource for VirTra customers to access information about their systems. This includes a discussion board, operation manuals, how-to videos, and V-VICTA® lesson plans. The V-RC is encrypted and each person signing up is vetted to ensure that they are a current VirTra customer. To gain access, click the button below and log in or sign up.