Posted on Aug. 22, 2023 by Niki Nelson

Think of how many people a day officers interact with. Being able to effectively communicate, read body language, and calm a situation down are important skills for law enforcement. While not every person can be de-escalated, there are many instances where simple tactics such as using a calm voice and creating distance can make a difference.

Instead of relying on instructors to act as role-players or just learning through bookwork and presentations, simulation of de-escalation in virtual reality training has opened the door for realistic practice engaging with real people.

 

The Importance of Scenario Branching

If a simulated scenario only has a couple of options and pathways to resolution, it can only be done so many times. Users in the simulator would easily learn what they are “supposed” to do, and the element of predictability would be too strong.

Our multi-incident scenarios of de-escalation in virtual reality training have several branching options, allowing officers flexibility in how they respond and for instructors to change things up depending on the actions of the trainee. If the trainee’s de-escalation tactics are not working, the instructor could choose to make the on-screen character react with hostility. On the other hand, if the officer is effectively communicating, the instructor might allow the scenario to end peacefully.

 

Why De-Escalation?

As an officer, you’ve heard the word many times. It has become a buzzword, and not always in the right context. Properly de-escalating by using only verbal communication skills can reduce the chances of force being used if the person wants to be de-escalated. This includes using a calm voice, creating distance, avoiding inflammatory language and swearing, and letting the person safely vent.

It is important to note that not every subject can be de-escalated. Some people are too heavily under the influence of illicit substances, and others are simply not willing to cooperate no matter what. This is known by most officers, but the public tends to think you can wave a wand and calm everyone down. In these situations, the officer must do what is necessary to protect themselves, the public, and the subject as well.

 

De-Escalation in Virtual Reality Training Scenarios

While training for use-of-force incidents is important and should be done, officers rarely fire their weapons. In comparison, officers talk with members of the public many times per shift. In fact, the New York Times reported that 32-37 percent of officers’ shifts involve responding to non-criminal calls. Not only is keeping peace part of their jobs, but they often act as mediators, therapists, and a listening ear. This reality is reflected in the high number of scenarios that involve de-escalation in virtual reality training with VirTra’s simulators.

People can be irate and unruly in many situations, locations, and ways. Maybe it’s during a traffic stop, at a residence, or a public park. In each of these situations, instructors can choose what the subject will say, if they will calm down, or if they will become further enraged. Even in active threat training scenarios, a subject can raise their hands and surrender to officers – not every scenario has to end in lethal force.

 

VirTra gives instructors and officers alike a flexible way to train for de-escalation in virtual reality. They are able to hone communication skills. Would you like to schedule some time with a representative for more information? Contact a product specialist to learn more.

 

References

https://www.nytimes.com/2020/06/19/upshot/unrest-police-time-violent-crime.html