Position Summary:
The System Installer/Technical Support Tier 1 position is responsible for the initial configuration, testing, and on-site installation of all VirTra firearm training simulator systems. Will provide training to the customer following the simulator installation or when requested. Technical assistance support with customer service calls as well as ongoing post-installation support. This position may require up to 75% travel including domestic and international.

Essential Functions:
• Configuration and assembly of VirTra products and simulators.
• Testing and troubleshooting of all VirTra products.
• Install, update and service VirTra products and simulators worldwide.
• Ensure customer sites are left in a clean, presentable state before departure.
• Perform simulator training procedures for post-installation customer training.
• Proficiently demonstrate simulators to customers and explain parameters of functionality.
• Master and maintain proficiency with all new, modified, and legacy systems/scenarios.
• Obtain customer approval/signoff upon completion of installation and training and submit to VirTra Corporate as soon as possible to document open items or completion of work.
• Obtain customer signature for all trips performed.
• Responsible for communicating issues to your supervisor on issues that occurred during installation or inability to submit items per procedure or policy in a timely manner.
• Planning, scheduling and booking of travel arrangements per VirTra’s travel policy.
• Perform Pre-Travel communications, including scheduling confirmation with client, then document and upload form to VirTra’s server.
• Management of personally accrued company expenses and monthly expense reports including submission per company policy.
• Time management and logging of daily hours with project/contract codes.
• ISO:9001 processes are to be understood and followed per VirTra’s Quality Management System.
• Maintain the security, upkeep and availability of VirTra provided electronics and equipment.
• Customer support via all communication methods.
• Maintain a professional rapport with customers during installations and after departure from site visits.
• Maintain customer confidence by keeping service information confidential between VirTra and the customer.
• Document service and installation actions by completing forms, reports, logs and records as necessary and in a timely manner.
• Upload all reports, photos and supporting documentation to the VirTra server, CRM or ERP software’s in a timely manner.
• Technical and miscellaneous support for all other departments within VirTra.
• Performs other duties as assigned and as needed to better the department or company.
• Time management working within a project based environment.
• Manage and log time worked by project code.

Knowledge, Skills and Abilities:
• Installation/technical skills including knowledge of assembling, testing, and troubleshooting computers (hardware and software), audio/video equipment, and structural equipment
• Knowledge of and ability to troubleshoot Windows OS platforms (XP, Win7 & Win10)
• Knowledge of basic construction and the ability to use manual and power tools.
• Exemplary communication skills including the ability to teach and train others how to operate complex training systems
• Passion for, experience with, and in-depth knowledge of firearms is preferred.
• Knowledgeable and capable of teaching firearm safety
• Ability to follow instructions
• Capable of lifting up to 100lbs minimum

Physical Demands:
This is a very physically demanding job which includes stooping, bending, kneeling, crouching, reaching, standing for long periods of time, walking, pushing, pulling, lifting, grasping, hearing and talking. Will exert up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects. Visual acuity including color, depth perception and field of vision is required daily.

Education and Experience:
• 1 year of experience with troubleshooting electronics or hardware installation.
• 1 year of time in position or equivalent experience
• Entry-level to mid-level PC support or diagnostics.
• Experience with PC Networking
• Knowledge of Windows OS Troubleshooting (XP, Windows7 & Windows10)
• Experience with Audio/Video equipment

Additional Requirements, if any:
• Work schedule: 7:30 to 4:30, Monday – Friday (in office)
• Work schedule: Fluctuating, Sunday – Saturday (on travel)
• Active and valid State Driver’s License at all times with a no major violations on record
• Minimum age requirement 25 Years of age or above
• Ability to obtain and possess a valid Passport
• Pre-employment Drug Test required
• Pre-employment Background Check required

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

The Marketing Automation Specialist is responsible for planning and implementing inbound marketing strategies, managing inbound projects, and reporting on effectiveness of our inbound marketing efforts. Reporting to the Director of Marketing, the Marketing Automation Specialist will leverage best practices and capabilities to strategize, create, execute, and track highly targeted inbound campaigns that advance our thought leadership and performance.

Essential Functions:

The Marketing Automation Specialist must possess a balance of analytical, creative, and strategic thinking skills, while being focused on producing and executing high quality digital campaigns. The ideal candidate will have experience delivering digital marketing campaigns through marketing automation and CMS tools of Hubspot and Sales Force to drive thought leadership and demand. This Marketing Automation Specialist will be highly analytical, leveraging data to help drive the long-term marketing strategy and advise on how the marketing organization will invest and optimize its budget.

• Experience with HubSpot and SalesForce preferred or Eloqua, Marketo, Pardot or a similar marketing automation tool acceptable.
• Conceptualizing and implementing marketing campaigns that move contacts through the funnel, including developing workflows, landing pages, and email nurture campaigns.
• Consistently maintain high-quality data between HubSpot and Salesforce.
• Develop a 360-degree view of key VirTra audiences (e.g., Law Enforcement, Military, Educational Institutions, Commercial, etc.), conduct segmentation and targeting, and build profiles, engagement, qualification and response models.
• Leverage both qualitative and quantitative data and insights to inform and optimize program, campaign and content strategy.
• Structure, collect, and visualize campaign and marketing data to support decision-making processes.
• Extract insights from operational, financial, and campaign data to optimize performance; identify and execute opportunities to enhance VirTra performance; build mechanisms that automate the collection, reporting, and analysis process.
• Design and build campaign dashboards; Track and monitor ROI and trends across VirTra marketing campaigns; communicate performance indicators to Director of Marketing.
• Be responsible for overall system health including maintenance to reduce disruptions.
• Admin the synchronization between Salesforce and HubSpot.
• Design and provide user provisioning, data cleansing, report and dashboard design, user training, and documentation and marketing program support, within the Hubspot system.
• Create lead capture forms and landing pages to support acquisition and demand generation programs, to successfully reach new customers and expand revenue growth within existing customer base.
• Create meaningful database segmentation so we can tailor campaign and program messages for targeted audiences across specific market segments, industries and roles.
• Document processes and procedures for all marketing workflows within HubSpot, acting as the primary “power user” to cross-train and support other global marketing users on best-practices.
• Understand how Hubspot integrates with Salesforce as part of the overall lead management process, and manage and execute system deployment & integration projects for the MAP.
• Launch & optimize a broad range of email nurture programs and ad hoc email campaigns.
• Manage the email marketing calendar to ensure proper email governance rules are followed.
• Performs other duties as assigned to better the department or company.

Knowledge, Skills and Abilities: 

• Ability to lead and participate in strategic discussions.
• Excellent critical thinking and analytical skills.
• Strong interpersonal communication and presentation skills.
• Proactive, self-directed, creative, strategic thinking and able to implement plan via a well thought out process.
• Prior experience in quantitative analysis, data, and informatics; proficiency in qualitative intelligence development leveraging business and marketing intelligence partners, vendors, tools and programs.
• Demonstrated experience utilizing qualitative and quantitative metrics to manage programs in order to drive revenue, conversion, sales and other marketing goals.
• Excellent decision-making skills with a knack for identifying, prioritizing, and articulating the highest impact initiatives.
• Able to meet deliverables and drive your work to completion within specified timelines.
• Expertise in event marketing, and/or the tradeshow/expo industry a plus.
• Able to present ideas and solutions to many audiences including senior management.
• Can work cross functionally in many areas without being constrained by your job function.
• Able to work independently. Formulate and execute a self-driven engagement plan.
• Able to organize, prioritize, and manage multiple projects, initiatives, stakeholders and vendors/partners simultaneously with appropriate sense of urgency.
• Able to analyze, interpret, draw conclusions, and implement solutions on a variety of complex issues.
• Individual must be self-focusing and able to drive the critical few priorities in an environment where many demands and requests present themselves.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk, hear and speak. Frequently the employee will be required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. Often will be required to sit and work at a computer for upwards of 4 hours at a time which requires repetitive motion of the wrist, hands and/or fingers.  May need to lift office supplies upwards of 25 lbs. occasionally.

Education and Experience:

• Bachelor’s degree; educational or work experience in Marketing Automation
• Bachelor’s degree in Marketing, Data / Analytics, Economics, Strategy, Mathematics, or equivalent.
• Experience in data strategy, warehousing, management and visualization and knowledge of marketing automation and CRM tools (HubSpot/Salesforce preferred).
• Experience working with modern marketers centered on optimizing the demand generation process.
• Experience administering a Marketing Automation Platform (HubSpot preferred) involving complex buyer journeys across a wide array of products and services.
• Experience with creation of assets, programs and automations.
• 3+ years CRM tool (Salesforce) experience
• 3+ years Marketing Automation Platform (HubSpot) experience
• Experience with analytics tools (Google Analytics, SEMrush, etc.)
• Advanced MS Office and Salesforce skills.
• Minimum 7 years work experience.

Additional Requirements, if any:

• Work schedule:  8:00 to 5:00, Monday – Friday
• Pre-employment drug test
• Pre-employment background check

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Produce 3D art assets for use in VirTra simulation systems. Assist in creating various marketing and promotional materials as needed.

Essential Functions:

• Rig and animate current assets
• Create 3D assets for Environments and Characters
• Develop high quality and cutting edge 3D models and art.
• Animate characters and objects for use in simulations and promotional materials.
• Utilize 3D modeling, mapping, texturing, lighting techniques etc. to create visual elements.
• Attend team meetings to discuss art related issues, work progress, etc.
• Review 3D arts and provide recommendations for improvements.
• Optimize 3D arts for creating realistic environment.
• Create 3D models from photos and real-world objects.
• Troubleshoot problems on reintegration of outsourced assets into the 3D arts.
• Develop high poly sculpts and textures for 3D arts.
• Create 3D assets for arts and models.
• Ensure to meet high artwork standards.
• Understand the project requirements and develop high quality art assets accordingly.

Competencies:

• Creative in problem solving
• Time and Self-Management
• Personal Effectiveness/Credibility
• Originality
• Collaboration Skills
• Independent judgment
• Communication Proficiency

Physical Demands:

While performing the duties of this job, the employee is regularly required to see, talk and hear. Frequently the employee will be required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms.  Will occasionally be required to lift office products and supplies up to 15 pounds and to sit and work at a computer for upwards of 4 hours at a time. This position requires repetitive motions of the wrists, hands and or fingers.

Education and Experience:

1. BA or equivalent skill set
2. Must have experience creating 3D assets for environments & characters
3. Expertise in current 3DS Max software
4. Motion Capture experience a plus
5. Artistic and technical skills

Additional Requirements:

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

The Staff Accountant will support the CFO in driving strategic growth by ensuring efficient utilization of company resources while being very hands-on and working in the day-to-day accounting and financial activities to including all aspects of the general ledger, revenue recognition including supporting Accounts Payable and Accounts Receivables, multi-state tax, monthly reconciliations, closing and draft financial statement preparation. Support and provide information, primarily financial in nature, related to company activities that will assist the CAO, and management or other users, in decision making. Responsible for the production of preliminary draft financial reports, budget reports and maintenance of accounting records with a comprehensive set of internal controls using generally accepted accounting principles (GAAP) and best practices. 

Essential Functions: 

• Responsible for all revenue accounting for the company, including Recognized Revenue per ASC 606 (and future updates), Deferred Revenue, Unbilled Revenue, and Account Receivable. Prepare journal entries and work paper reconciliations for all revenue related accounts 
• Prepare, improve, and maintain Revenue Forecast on a weekly basis. 
• Prepare revenue related footnotes and disclosures as required for Form 10-Q and Form 10-K, complete with reconciliation and documentation. 
• Assist with accounts receivable activities ensuring accurate and timely processing of cash receipts. 
• Prepare monthly sales and use tax returns for multiple states. 
• Assist in preparation of quarterly/annual deferred tax estimates. 
• Assist with accounts payable activities ensuring accurate and timely processing of cash disbursements. 
• Research and resolve various inventory/WIP issues and prepare monthly inventory reconciliation. 
• Prepare and analyze job cost reports. 
• Prepare annual budget in coordination with all departments 
• Assist with the timely dissemination of financial management reports including, but not limited to, internal and monthly financial statements, Form 10-Q and Form 10-K, and operational budgets and key metrics. 
• Able to utilize, comply, research, and stay current with relevant GAAP standards. 
• Implements and maintains accounting and administrative standard operating procedures for a wide range of activities including financial accounting, tax, travel, and other corporate policies. 
• Establish and maintain systems and internal controls that verify the integrity of all systems, processes and data, and enhance the company’s value. 
• Communicate with co-workers, management, clients and others in a courteous and professional manner. 
• Conform with and abide by all regulations, policies, work procedures and instructions. 
• Performs other duties as assigned or needed to better the department or company. 

Competencies: 

• Ethical Conduct 
• Technical Capacity 
• Financial Management 
• Performance Management 
• Personal Effectiveness/Credibility 
• Organization & Time Management 
• Communication Proficiency Physical Demands: 
• While performing the duties of this job, the employee is regularly required to talk or hear. Frequently the employee will be required to sit in front of a computer for multiple hours. Will also stand; walk; use hands or fingers, handle or feel; and bend. 

Education & Experience: 

• Bachelor’s degree in accounting or finance required. 
• Advance degree or certification such as CPA, CMA or MBA a plus but not required. 
• Strong knowledge of GAAP with working knowledge of accounting and tax principles. 
• 3+ years hands on accounting and tax experience preferred. 
• Experience with QuickBooks and/or ERP accounting systems. 
• Proficient in Word, Outlook and strong Excel skills. 
• Compliance within public companies to include Sarbanes-Oxley, SEC reporting and Form 10 filings a plus but not required. 

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity 

Position Summary:

Facility Manager ensures that our building services meet the needs of the employees.  Will perform and oversee maintenance and repairs of equipment and building facilities.  Will perform and coordinate installation and maintenance of mechanical items to include landscaping, HVAC, plumbing, electrical, life/safety systems, janitorial, painting and other building needs as required.  In the event that equipment malfunctions, this person will identify the problem, suggest/implement repairs/replacement for the equipment and solicit quotes for management approval.  This is a hands-on position with an ideal candidate having extensive experience in facility operations.

 

Essential Functions:

• Oversee the day-to-day needs of the operation to include facilities & maintenance at VirTra properties and coordinate all maintenance issues.
• Ensure compliance with health and safety regulations.
• Develop, implement and execute a preventative maintenance (PM) program.
• Perform repairs in areas such as carpentry, electrical, plumbing, roofing, HVAC, etc.
• Plan the equipment maintenance, and projects with vendors in order to comply with city, state and building requirements.
• When necessary, arrange for repairs with outside vendors.
• Establish and maintain systems and internal controls that verify the integrity of all systems, processes and data.
• Evaluate systems to determine if maintenance or repairs are needed.
• Perform grounds work, such as trimming plants, trees or shrubs and maintain drip system and other landscape work as needed.
• Work with vendor on life/safety systems such as fire extinguishers, exits, sprinkler systems and alarms, fire hydrant and riser room need.
• Oversee security of buildings and grounds
• Negotiate bids and contracts for third party workers
• Maintain inventory and condition of equipment, tools and custodial supplies and track warranties.
• Provides input regarding budgetary needs such as supplies, equipment, extended warranties, etc.
• Removes debris and other trash inside as well as outside of the building and run baler machine to compress and bind cardboard.
• Help move and arrange furniture, cubicles and equipment to include new hires, relocation of offices, and set up of conference and meeting rooms.
• Respond to emergencies as needed which may include weekends, holidays or overnight.
• Manage parking facilities and oversee any refurbishments and renovations.
• Communicate with co-workers, management, vendors and others in a courteous and professional manner.
• Ensure compliance with state and federal regulations and assist with energy management.
• Performs other duties as assigned or needed to better the company.

 

Knowledge, skills & abilities:

• Knowledge of Material Safety Data Sheets (SDS) labels, warnings and safety precautions
• Ability to use tools, equipment and chemicals safely
• Knowledge of OSHA and other environmental regulations
• Knowledge of general maintenance methods, operating requirements and safety precautions related to facilities management
• Ability to track equipment documentation, warranties and repairs as well as safety requirements
• Able to clean, sweep, vacuum, mop, wax, polish floors and shampoo carpets
• Ability to respond to building and equipment emergencies
• Knowledge of building safety regulations and security protocols

 

Competencies:

1. Multitasking
2. Technical Capacity
3. Personal Effectiveness/Credibility
4. Organization, Time and Project Management
5. Communication Proficiency Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. Frequently the employee will be required to sit in front of a computer for multiple hours. Will also need to stand; walk; use hands or fingers, handle or feel; and bend.  Will regularly use hands and arms.  Occasionally will lift and/or move more than 100 lbs.  Specific abilities required include close vision, distance vision and depth perception.  Noise levels may vary from moderate to intense.  This is a fast-paced environment with various sharp objects, hazardous materials and machines present.

 

Education & Experience:

1. High school diploma or GED; bachelor’s degree in engineering, facilities management, business management or related field preferred.
2. 3 years of custodial or maintenance experience.
3. Must have experience problem solving and have a positive attitude.
4. Extensive experience working with electrical and pneumatic tools, HVAC systems, landscaping, plumbing, and janitorial.
5. Proficient in the use of MS Office (Word, Outlook, Excel, TEAMS)

 

Additional Requirements, if any:

• Full time position consisting of 40 hours per week; Monday through Friday, 7:00am to 4:00pm.  This position may require overtime and/or weekend work due to business needs and deadlines.
• Pre-employment drug test and background check required.

 

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity