The Field Service Representative Tier 1 position is responsible for the initial configuration, testing, and on-site installation of all VirTra firearm training simulator systems.  Will provide training to the customer following the simulator installation or when requested.  The FSR will conduct Annual Service Trips and Emergency Service Trips as required to support the customer.  This position may require up to 75% travel including domestic and international.

 

Essential Functions:

  • Inspection and Inventory of systems for completeness prior to shipment to installation site.
  • Configuration and assembly of VirTra products and simulators.
  • Testing and troubleshooting of all VirTra products.
  • Install, update and service VirTra products and simulators worldwide.
  • Conduct Video scenario authoring (IVR-100) training.
  • Conduct V-Marksmanship authoring training.
  • Ensure customer sites are left in a clean, presentable state before departure.
  • Perform simulator training procedures for post-installation customer training.
  • Proficiently demonstrate simulators to customers and explain parameters of functionality.
  • Master and maintain proficiency with all new, modified, and legacy systems/scenarios.
  • Obtain approval/signoff within upon completion of installation and training and submit to VirTra Corporate as soon as possible to document open items or completion of work.
  • Submit customer signoffs for all trips performed within 24hrs of completion.
  • Responsible for communicating issues to your supervisor on issues that occurred during installation or inability to submit items per procedure or policy in a timely manner.
  • Planning, scheduling and booking of travel arrangements per VirTra’s travel policy.
  • Perform Pre-Travel communications, including scheduling confirmation with client, then document and upload form to VirTra’s server.
  • Management of personally accrued company expenses and monthly expense reports including submission per company policy.
  • Time management and logging of daily hours with project/contract codes.
  • ISO:9001 processes are to be understood and followed per VirTra’s Quality Management System.
  • Maintain the security, upkeep and availability of VirTra provided electronics and equipment.
  • Customer support via all communication methods.
  • Maintain a professional rapport with customers during installations and after departure from site visits.
  • Maintain customer confidence by keeping service information confidential between VirTra and the customer.
  • Document service and installation actions by completing forms, reports, logs and records as necessary and in a timely manner.
  • Upload all reports, photos and supporting documentation to the VirTra server, CRM or ERP software in a timely manner.
  • Technical and miscellaneous support for all other departments within VirTra.
  • Performs other duties as assigned and as needed to better the department or company.
  • Time management working within a project-based environment.
  • Manage and log time worked by project code.

 

Knowledge, Skills and Abilities: 

  • Installation/technical skills including knowledge of assembling, testing, and troubleshooting computers (hardware and software), audio/video equipment, and structural equipment.
  • Knowledge of and ability to troubleshoot Windows OS platforms (XP, Win7 & Win10)
  • Knowledge of basic construction and the ability to use manual and power tools.
  • Exemplary communication skills including the ability to teach and train others how to operate complex training systems.
  • Passion for, experience with, and in-depth knowledge of firearms is preferred.
  • Knowledgeable and capable of teaching firearm safety
  • Ability to follow instructions.
  • Capable of lifting up to 100lbs minimum

 

Physical Demands:

This is a very physically demanding job which includes stooping, bending, kneeling, crouching, reaching, standing for long periods of time, walking, pushing, pulling, lifting, grasping, hearing, and talking.  Will exert up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects.  Visual acuity including color, depth perception and field of vision is required daily.

 

Education and Experience:

  • 5+ years of experience with troubleshooting electronics or hardware installation.
  • Mid-level PC support or diagnostics.
  • Experience with PC Networking
  • Knowledge of Windows OS Troubleshooting (XP, Windows7 & Windows10)
  • Experience with Audio/Video equipment

 

Additional Requirements, if any:

  • Work schedule:  7:30 to 4:30, Monday – Friday (in office)
  • Work schedule:  Fluctuating, Sunday – Saturday (on travel)
  • Active and valid State Driver’s License at all times with a no major violations on record
  • Minimum age requirement 25 Years of age or above
  • Ability to obtain and possess a valid Passport.
  • Pre-employment Drug Test required.
  • Pre-employment Background Check required.

 

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

The Field Service Representative Tier 1 position is responsible for the initial configuration, testing, and on-site installation of all VirTra firearm training simulator systems.  Will provide training to the customer following the simulator installation or when requested.  The FSR will conduct Annual Service Trips and Emergency Service Trips as required to support the customer.  This position may require up to 75% travel including domestic and international.

Essential Functions:

  • Inspection and Inventory of systems for completeness prior to shipment to installation site.
  • Configuration and assembly of VirTra products and simulators.
  • Testing and troubleshooting of all VirTra products.
  • Install, update and service VirTra products and simulators worldwide.
  • Conduct Video scenario authoring (IVR-100) training.
  • Conduct V-Marksmanship authoring training.
  • Ensure customer sites are left in a clean, presentable state before departure.
  • Perform simulator training procedures for post-installation customer training.
  • Proficiently demonstrate simulators to customers and explain parameters of functionality.
  • Master and maintain proficiency with all new, modified, and legacy systems/scenarios.
  • Obtain approval/signoff within upon completion of installation and training and submit to VirTra Corporate as soon as possible to document open items or completion of work.
  • Submit customer signoffs for all trips performed within 24hrs of completion.
  • Responsible for communicating issues to your supervisor on issues that occurred during installation or inability to submit items per procedure or policy in a timely manner.
  • Planning, scheduling and booking of travel arrangements per VirTra’s travel policy.
  • Perform Pre-Travel communications, including scheduling confirmation with client, then document and upload form to VirTra’s server.
  • Management of personally accrued company expenses and monthly expense reports including submission per company policy.
  • Time management and logging of daily hours with project/contract codes.
  • ISO:9001 processes are to be understood and followed per VirTra’s Quality Management System.
  • Maintain the security, upkeep and availability of VirTra provided electronics and equipment.
  • Customer support via all communication methods.
  • Maintain a professional rapport with customers during installations and after departure from site visits.
  • Maintain customer confidence by keeping service information confidential between VirTra and the customer.
  • Document service and installation actions by completing forms, reports, logs and records as necessary and in a timely manner.
  • Upload all reports, photos and supporting documentation to the VirTra server, CRM or ERP software in a timely manner.
  • Technical and miscellaneous support for all other departments within VirTra.
  • Performs other duties as assigned and as needed to better the department or company.
  • Time management working within a project-based environment.
  • Manage and log time worked by project code.

Knowledge, Skills and Abilities: 

  • Installation/technical skills including knowledge of assembling, testing, and troubleshooting computers (hardware and software), audio/video equipment, and structural equipment.
  • Knowledge of and ability to troubleshoot Windows OS platforms (XP, Win7 & Win10)
  • Knowledge of basic construction and the ability to use manual and power tools.
  • Exemplary communication skills including the ability to teach and train others how to operate complex training systems.
  • Passion for, experience with, and in-depth knowledge of firearms is preferred.
  • Knowledgeable and capable of teaching firearm safety
  • Ability to follow instructions.
  • Capable of lifting up to 100lbs minimum

Physical Demands:

This is a very physically demanding job which includes stooping, bending, kneeling, crouching, reaching, standing for long periods of time, walking, pushing, pulling, lifting, grasping, hearing, and talking.  Will exert up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects.  Visual acuity including color, depth perception and field of vision is required daily.

Education and Experience:

  • 5+ years of experience with troubleshooting electronics or hardware installation.
  • Mid-level PC support or diagnostics.
  • Experience with PC Networking
  • Knowledge of Windows OS Troubleshooting (XP, Windows7 & Windows10)
  • Experience with Audio/Video equipment

Additional Requirements, if any:

  • Work schedule:  7:30 to 4:30, Monday – Friday (in office)
  • Work schedule:  Fluctuating, Sunday – Saturday (on travel)
  • Active and valid State Driver’s License at all times with a no major violations on record
  • Minimum age requirement 25 Years of age or above
  • Ability to obtain and possess a valid Passport.
  • Pre-employment Drug Test required.
  • Pre-employment Background Check required.

 

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Responsible for setting up and operating numerical control machining centers to perform various functions, such as cutting, drilling, milling, reaming, boring, and broaching of metallic and nonmetallic work pieces, utilizing knowledge of machine tool capabilities, machinability of materials, and shop math.  Will perform work under direct supervision.  Will handle basic issues and problems and refers complex issues to higher level staff.

 

Essential Functions:

  • Efficiently setup and operate 3-5 axis CNC mills, 2-axis lathes, manual mills and lathes to execute the production of precision products with little guidance from technical lead.
  • Set-up responsibilities include:
    • Mounts, aligns, and secures tooling, attachments, and work piece on machine.
    • Selects and installs cutting tools in machine.
    • Loads program in machine or enters commands to retrieve preprogrammed instructions from database.
    • Observes operation of machine on trial run to prove out programmed instructions.
    • Adjusts speeds and feeds as needed.
    • Communicates programming errors with the programmer to resolve problems.
  • Working knowledge of GD&T and how to use inspection equipment such as micrometers, dial indicators, height gauges, pin gauges, and gauge blocks.
  • Support both prototyping and high-volume machining.
  • Reads and interprets blueprints, setup sheets, sketches, and related technical data.
  • Stops machine to change cutting tools when broken, dull, or cutting unacceptably.
  • Should be able to read and manually create G-code programs at the control for simple programs such as material prep.
  • Starts machine and monitors displays and machine operation to detect malfunctions.
  • Have the knowledge to manually adjusts tool wear and work offsets correct nonconforming product.
  • Check and correct as many dimensions as possible and practical for the operation prior to submitting first piece to inspection.
  • Confirm inspection results for the operation prior to running production parts.
  • Fill out discrepant material tags properly including notification of defects to supervisor.
  • Work with the team to help achieve our companies’ goals of 95% On-Time Delivery, and less than 5% returns or failures in the field.
  • Communicates with co-workers, programmer and supervisor to receive instructions and coordinate general work activities.
  • Clean machine, tooling, and parts.
  • Perform daily preventative machine maintenance.
  • Clean-up of work area, and other areas of the facility as asked adhering to 5S principles.
  • May be asked to assist in other plant functions under direct supervision of the shop supervisor.
  • Comply with department ISO 9001 processes and company quality policy
  • Manage and log time worked daily by project code
  • Provide miscellaneous support to other departments, as needed.
  • Performs other duties as assigned or needed to better a department or company.

Education and Experience:

  • 0 – 2 years of trade school, vocational education, work experience, or apprenticeship.
  • Knowledge of Doosan, Haas, Kitamura and Fadal preferred.

Physical Demands: 

  • Stand, walk, push, pull, reach overhead, and bend to the floor, frequently
  • Exert 20 to 50 pounds of force occasionally, and/or
  • Exert 10 to 25 pounds of force frequently, and/or
  • Exert up to 10 pounds of force constantly to move objects
  • Exposure to loud sounds and smells of manufacturing.

Additional requirements:

  • Full time position is Monday – Friday consisting of a 40-hour work week:
    • First Shift is 6:00am to 2:30pm
    • Second Shift is 2:00pm to 10:30pm
    • Third Shift is 10:00pm – 6:30am
  • This position may require periodic overtime and weekend work during periods of high production and/or audit.
  • Must be able to pass a pre-employment drug screening and background check due to federal firearms license requirements.

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Position Summary:

Will support production needs and assist our team of Mechanical and Electrical Engineers.  Together, this engineering team designs and produces low to medium production volume recoil kits for firearms.  The production designs are complex electronic and mechanical assemblies that incorporate state of the art, electronically controlled firearm components to allow advanced simulator training in a safe environment with realistic weapon recoil and accuracy.

Essential Functions:

  • Technician in this position is expected to be the shop expert/senior technician in this role.
  • Works independently on projects with a high level of confidence.
  • Play an active role in helping other team members with training/mentoring.
  • Consistently meet ship dates and complete jobs at or under estimated cycle times
  • Show leadership skills as a team player.
  • Must be able to demonstrate excellent electrical Circuit board assembly and repair skills.  This would include expert surface mount soldering experience and through hole component soldering skills per IPC-A-610.  Candidate will be required to demonstrate ability to solder using quality soldering techniques.
  • Must have an extensive understanding of electronics and be able to use basic test/troubleshooting tools such as volt/ohm meters and basic digital scopes.
  • Excellent Dexterity and hand/eye coordination is required.  This position will be involved with daily production assembly of electrical and mechanical assemblies that frequently requires handling/installation of complex small electrical components (down to 0201 chip resistors) and hardware down to 0-80 screws.
  • Must be able to work using a microscope for extended periods
  • Proficiency with mechanical hand tools (wrenches, screw drives, pliers, etc.) and basic machine tools (drills, Dremel tools, grinding wheels, drill press, band saw, etc.) is required.
  • Great electrical assembly aptitude for focused quality assembly /test/troubleshoot/repair of small electrical and mechanical systems/parts in a repeating production environment is required.
  • Experience in a high reliability manufacturing environment is required.
  • Able to read a complex multilevel bill of material and pull parts required for production builds.
  • Knowledge and understanding of stock management and part procurement are needed.
  • Must be able to follow and/or create complex work instructions and perform repeating tasks in a low to medium volume manufacturing environment.
  • Must have a desire to learn.
  • Perform daily and weekly shop cleanup and organization.
  • Comply with department ISO 9001 processes.
  • Manage and log time worked daily by project code
  • Provide miscellaneous support to other departments, as needed.
  • Performs other duties as assigned.
  • Have strong programming skills using Atmel and all associated software.
  • Meets all the level 2 EMAT requirements at a minimum.
  • Must be comfortable working with firearms and follow safety protocols.

Competencies:

  1. Integrity
  2. Problem Solving
  3. Personal Effectiveness/Credibility
  4. Troubleshooting ability
  5. Team work

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear.  Frequently the employee will be required to stand; walk; sit and use hands or fingers, handle or feel; and reach with hands and arms.  Ability to occasionally lift up to 25 to 30lbs.  Working with basic hand and machine tools as well as small parts which require visual acuity and hand/eye coordination.  Requires ability to work on items repetitively.

Education and Experience:

  • High school or technical school graduate
  • 5 years previous experience in electrical assembly
  • Small part assembly experience a plus
  • IPC-A-610 or J-STD-001 certification
  • ESD certification

Additional Requirements:

  • Full time position consisting of 40+ hours per week; normal hours of operation are Monday through Friday, 2:15 – 10:45.  This position may require long hours and weekend work due to production, rework or customer deadlines.
  • Pre-employment drug test and background test

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Apprentices are responsible for learning how to perform and execute production processes to manufacture machined parts. They will be expected to learn how to properly deburr and run varying types of manufacturing equipment to produce a finished part. Hand finishing production and prototype parts by removing burrs, creating desired textures, and cleaning per the job requirements.  Assist with general shop floor help, shop cleanup and organization, job prep by saw cutting materials and staging, operating numerical control (CNC) machining centers, shipping and receiving functions and some mechanical assembly.

Essential Functions:

  • Responsible for learning and executing production processes to manufacture small parts.
  • Work in a team environment and communicate effectively and efficiently.
  • Read and follow routers, work instructions, drawing and other relevant documents.
  • Deburr and hand-finish parts as required by specifications.
  • Basic operation of varying types of CNC machines to produce machined components.
  • Clean machined parts using parts washer and/or ultrasonic cleaner.
  • Perform Daily, weekly, and monthly preventative maintenance.
  • Use precise measuring tools (i.e., calipers, micrometers, height gauge) to ensure machined parts meet drawing requirements.
  • Willing to continuously learn new technical information and techniques.
  • Demonstrate behaviors consistent with the company’s vision, mission, and core values.
  • Maintain a safe, clean, and organized workspace.
  • Report any and all discrepancies on the floor to the supervisor.
  • Comply with department ISO 9001 processes and company quality policy.
  • Time management logging daily hours with appropriate job codes.
  • Provide technical and miscellaneous support to other departments, as needed.
  • Performs other duties as assigned.

Competencies:

  • Integrity
  • Team Player
  • Time Management
  • Problem Solving
  • Collaboration skills
  • Communication Proficiency
  • Organization

Physical Demands: 

  • Stand, walk, push, pull, reach overhead, and bend to the floor
  • Exert 20 to 50 pounds of force occasionally, and/or
  • Exert 10 to 25 pounds of force frequently, and/or
  • Exert up to 10 pounds of force constantly to move objects
  • Exposure to loud sounds and smells
  • Personal protective equipment required

Education and Experience:

  • High School Diploma or GED
  • Any Machine Shop experience is a plus.

Additional requirements:

  • Part time position is 2:00pm to 7:00 pm Monday-Friday consisting of a 25-hour work week:
  • This position may require periodic overtime and weekend work during periods of high production and/or audit.
  • Must be able to pass a pre-employment drug screening and background check due to federal firearms license requirements.

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

WORK LOCATION: Orlando, FL or Chandler, AZ – this is not a remote position and VirTra does not sponsor work visas

 

We are seeking a talented UI/UX Designer to join our growing team. The ideal candidate is a creative thinker with a strong foundation in both user interface and user experience design. You will work closely with the software team and product owners to understand user needs, business requirements, and translate them into visually appealing and intuitive designs.

Essential Duties:

  • Collaborate with product owners, software engineers, and other stakeholders to understand user needs and business goals.
  • Create wireframes, mockups, and prototypes that effectively communicate design concepts.
  • Conduct user research and usability testing to gather feedback and iteratively enhance designs.
  • Stay up to date with industry trends, best practices, and emerging technologies to continuously improve design processes.
  • Work closely with multiple teams to ensure seamless implementation of designs that meet stakeholder’s expectations.
  • Comply with department ISO 9001 processes and company quality policy
  • Manage and log time worked daily by project code
  • Provide miscellaneous support to other departments, as needed.
  • Performs other duties as requested

Qualifications You must Have:

  • Proven experience as a UI/UX Designer or similar role.
  • Strong portfolio showcasing a range of design projects and a deep understanding of design principles.
  • Proficient in design tools such as Sketch, Figma, Adobe XD, or similar.
  • Experience with user research, usability testing, and iterative design processes.
  • Solid understanding of responsive design principles.
  • Excellent communication and collaboration skills.
  • Bachelor’s degree in design, HCI, or related field (or equivalent work experience).

Competencies:

  1. Detail oriented
  2. Collaboration
  3. Creative thinker
  4. Initiative
  5. Analytical

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit.  The employee frequently is required to walk; use hands to finger, handle or feel; reach with hands and arms; and talk or hear.  Often the employee will be required to stand and walk.  Ability to occasionally lift objects up to 20 lbs. and to sit and work at a computer for upwards of 4 hours at a time.  Often the employee will be sitting at a desk for long periods of time using a computer.

Additional Requirements, if any:

  • Full time position consisting of 40+hours per week; normal hours of operation are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position may require periodic overtime and weekend work during periods of high production or deadlines.
  • Pre-employment drug screening
  • Pre-employment background check

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/ gender identity/ sexual orientation

We are one of the first virtual reality-based companies in the world, and we’re focused on developing and delivering the world’s finest simulation systems, for both firearms and use of force training, to our clients who are mostly military and law enforcement in the U.S. and throughout the world.  We are currently looking for a Project Manager (PM) with experience managing new product introduction/development (NPI/NPD) projects and to join our PMO.  Not only will you lead deeply complex and highly technical projects, but you will be on the front lines of developing cutting-edge, world-class simulations products!  Do we have your attention yet!?

Essential Functions:

  • Facilitate the creation and refinement of project requirements, scope and objectives with customers, stakeholders, and the development teams; coordinate requirements change as necessary throughout the project lifecycle, documenting compliance at the completion.
  • Assist in developing a budget and operating plan for projects and programs.
  • Own coordination for accomplishment of all planned milestones and phases, including verification, validation, and production release.
  • Guide teams in Agile processes, and ensure teams remain aligned with best practices.
  • Review global resource allocation schedule (GRAS) and participate in resource planning and project prioritization on a quarterly basis.
  • Predict resources needed to reach objectives and manage resources in an effective and efficient manner.
  • Own Contract management and execution for responsible projects and programs and ensure all deliverables, reporting and compliance is met per the contract.
  • Skillfully lead project teams utilizing a range of soft skills, including negotiation, influencing, conflict management, active listening, trust building, positive attitude, encouragement and motivation.
  • Proactively monitor projects or programs, and maintain reports for management to review which include: budget and schedule variances; quality, risk, or resource concerns and recommendations; program or contract changes; and customer concerns.
  • Develop and manage a detailed project schedule and work plan.
  • Organize programs, projects and activities to align to the mission and goals of the organization.
  • Utilize industry best practices, techniques, and standards throughout entire project execution.
  • Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables.
  • Measure project performance to identify areas for improvement.
  • Manage and log time worked daily by project code.
  • Provide miscellaneous support to other departments, as needed.
  • Comply with company ISO 9001:2015 processes and company quality policy.
  • Performs other duties as assigned.

Competencies:

  1. Self-organizing; Self-managing
  2. Honed and effective team collaboration skills
  3. Highly adaptable and flexible
  4. Customer relations
  5. Excellent communication and writing skills
  6. High personal effectiveness, emotional intelligence, and credibility
  7. Leadership and Management
  8. Technical capacity, including problem solving and analysis

Knowledge, skills, and abilities:

  • Bachelor’s degree in business, project management, or engineering discipline.
  • 6+ years of experience as a PM including ideally 3+ years managing new product development projects/programs.
  • CRM and ERP experience desired.
  • Project Management Professional (PMP) or other PMI certification desired (e.g. PgMP, PfMP, PMI-ACP).
  • SCRUM certification desired (CSPO, CSM)
  • Positive, adaptable, energetic, with demonstrated ability to manage multiple projects simultaneously.
  • Results oriented, have the drive needed to complete tasks and get results with the ability to overcome obstacles and resistance.
  • Ability to be straight-forward and honest in behavior and communications; build rapport and forge strong working partnerships with customers and within the organization.
  • Resilient leader to set and maintain an inspiring tone, vision, and direction for the teams.
  • Ability to influence, persuade, and motivate diverse teams to accomplish a common goal.
  • Proficient in MS Word, Excel, PowerPoint, Teams and project/program management software.

Additional requirements, in any:

  • Typical work schedule – Monday through Friday, 8am to 5pm; depending on the project, weekends or evenings may sometimes be required
  • Position based out of Chandler, AZ corporate office; remote work may be authorized on a case-by-case basis
  • Pre-employment criminal background check and drug testing

Physical Demands:

While performing the duties of this job, the employee will usually work in an office environment but the purpose of the project may sometimes take them to non-standard workplaces.  The employee is regularly required to speak; listen; stand; walk; use hands or fingers, handle or feel; and reach with hands and arms.  Ability to occasionally lift office products and supplies up to 20 lbs. and to sit and work at a computer for upwards of 4 hours at a time.

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/ gender identity/sexual orientation

Our Marketing & Media Specialist is responsible for developing and executing the B2B marketing communications for VirTra. The Marketing & Media Specialist develops ways to build awareness and engagement with our audiences and ensures a steady flow of content creation and delivery that is aligned with the overall marketing strategy. This person also works with reporters and current/future VirTra clients to promote and deliver use cases and product stories.

Essential Functions:

  • Write content and prepare materials for communication projects related to sales videos, brochures, websites, advertising, public relations, email marketing, social media, seminars and trade shows and other promotional programs aimed at key audiences
  • Maintain company website: coordinate the development of new website material and work with internal and external resources to implement changes
  • Storyboard, write and produce video material for product demonstrations, website and social media
  • Handles Public Relations of the company
  • Handles our digital stack (SEO, SEM, Optimization, Google ads.)
  • Produces original content and maintains social media platforms
  • Performs market research
  • Participate in the development of plans for product promotion in support of marketing objectives
  • Efficient planning – manage projects and meet agreed upon deadlines; maintain a communications calendar
  • Explore and recommend new ways to improve written and visual content and communications to reach our target audiences
  • Update sales collateral materials such as product briefs, datasheets, user guides, etc. with input from sales and engineering
  • Keep track of media publications regarding VirTra, competitors and industry news in order to keep up with trending topics
  • Coordinate client and news reporter interactions
  • Contact media regarding customer stories
  • ISO 9001 processes and quality
  • Provide miscellaneous support to other departments as needed
  • Manage and log time by project code daily
  • Performs other duties as assigned or needed

Education and Experience:

  • Bachelor’s degree in Marketing, Communications, Business or another technical field
  • 3 years’ experience in marketing, communications and/or a related field
  • Must excel at written and verbal communication with ability to take technical details and convey in a meaningful way to a varied audience
  • Demonstrated creativity in developing written and visual content to build customer awareness
  • Must be proactive in coordinating with internal resources to see assigned tasks / projects through to completion
  • Flexible and organized; able to handle multiple priorities under changing requirements
  • Intermediate Proficiency with basic graphic design using Adobe InDesign or another Creative Suite application
  • Advanced Proficiency in all Microsoft Office including Teams
  • Knowledge of video production with regards to storytelling with Customer Relationship Management (CRM) (Salesforce.com preferred) and Marketing Automation (HubSpot preferred) Software tools

Physical Demands: 

While performing the duties of this job, the employee is regularly required to talk or hear.  Frequently the employee will be required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. Ability to occasionally lift office products and supplies up to 25 lbs. and to sit and work at a computer for upwards of 4 hours at a time.

Additional Requirements, if any:

  • Full time position consisting of 40+ hours per week; normal hours of operation are Monday through Friday, 8:00am to 5:00pm.  This position may require additional hours and/or weekend work due to special work projects or deadlines.
  • Pre-employment drug test and background check required.

Equal Opportunity employer-minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity