Full Time Archives -

Position Summary:

The Asia International Sales Representative aggressively manages and pursues worldwide Law Enforcement and Military sales opportunities from existing leads as well as new prospects within their assigned territory and strategically persuades them to Invest in VirTra simulators and accessories. This position is responsible for executing the sales cycle including, but not limited to, product demonstration, development and presentation of proposals and quotes, closing of sales, and post-installation follow up. Extensive worldwide travel is required up to 3 weeks at a time.

Territory: Cambodia, India, Indonesia, Japan, Laos, Malaysia, Maldives, Mongolia, Nepal, Philippines, Singapore, South Korea, Sri Lanka, Taiwan, Thailand, Vietnam

Essential Duties:

Able to set and achieve aggressive sales goals.
Contact new and existing customers to identify their needs, and to explain how these needs could be met by specific products and services.
Suggest specific product purchases to meet customers’ needs.
Answer customers’ questions about products, prices, availability, product uses, and credit terms.
Quote prices, credit terms, and other bid specifications.
Emphasize product features based on analyses of customers’ needs, and on technical knowledge of product capabilities and limitations.
Negotiate prices and terms of sales and service agreements.
Provide supervision and leadership to international sales team.
Plan, determine optimal utilization of team to meet international sales goals.
Participate in brainstorming sessions and cross-departmental meetings to ensure collaboration and cohesion.
Maintain customer records using CRM system.
Identify prospective customers by using business directories, following leads from existing clients, and attending trade shows and conferences.
Prepare sales contracts for orders obtained and submit orders for processing.
Select the correct products or assist customers in making product selections, based on customers’ needs, product specifications, and applicable regulations.
Collaborate with colleagues to exchange information such as selling strategies and marketing information.
Communicate with people outside the organization, representing the organization to customers, the public, government, and other external sources.
Demonstrate and explain products, methods, or services to persuade customers to purchase products or utilize services.
Provide informational marketing materials and other incentives to persuade clients/customers to buy products
Keep current with competition’s products, service offerings and activity.
Transport, assemble, and disassemble materials used in presentations.
Identify interested and qualified customers and provide them with additional information.
Practice demonstrations to ensure that they will run smoothly
Comply with ISO 9001 processes and quality policy.
Manage and log time worked daily by project code
Performs other duties as assigned to better the company or department.

Knowledge, Skills, and Abilities:

Must have home office where uninterrupted and undistracted work can take place during business hours
Motivated and energetic individual with a high level of integrity and professionalism
Ability to remain motivated, focused and successfully managing a long sales cycle
Knowledge of Federal Military Sales
Able to travel domestically and internationally 60% to 75% of the time
Works extremely well independently
Advanced knowledge of computer software, hardware, networking and other technical areas desired
Proficiency with Salesforce or similar CRM system
Understands the value of using CRM system
Having relationships with distribution partners in specific geography
Extensive experience selling to law enforcement and military into specific geography

Competencies:

Time Management
Problem Solving
Personal Effectiveness/Credibility
Organized
Collaboration Skills
Communication Proficiency

Education and Experience:

Associate or bachelor’s degree helpful
Proven track record as a top sales performer with the ability to “close the deal”
Desired military or law enforcement experience 6+ years
Extensive firearms handling experience required

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or listen. Frequently the employee will be required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. Ability to lift and carry work items of up to 100lbs. and to sit and work at a computer for upwards of 4 hours at a time. Requires extensive travel internationally on airplanes. Visual acuity including color, depth perception and field of vision as well as hand-eye coordination needed.

Additional Requirements:

Minimum age 25
Pre-employment drug test and pre-employment background check
Currently has or can obtain a Passport for international travel
Multilingual and English preferred
Active, valid driver’s license with no major offense within 3 years

Work location: Remote from home

VirTra is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information or any other characteristic protected by applicable federal, state or local laws.

Position Summary:

THIS IS NOT A MANAGEMENT POSITION. Will be responsible for the overall well-being of the office and assisting Human Resources as needed. Includes front office activities to include answering and directing small amount of incoming calls. Will ensure cleanliness of reception area, conference and breakrooms. Daily will processing and distribute mail and faxes. Will direct and coordinate all office services and related activities, including notifications of in-house guests, facility and equipment repairs and maintenance and scheduling interviews for various managers. Additional duties include obtaining office supplies as needed and the coordination of conference rooms for meetings to include refreshments and food. Will handle confidential and sensitive information and deals with a diverse group of important external visitors. Independent judgment is required to plan, prioritize, and organize a diverse workload. Will schedule, weekly, monthly, quarterly and/or annual employee meetings and luncheons that require you to cater and plan appropriately in advance.

This position requires someone who will take action when needed. An achiever who completes tasks fully or is comfortable asking questions when uncertain of direction to take.

We would love to see candidates that are looking to return to the workforce who now believe that retirement is not for them, or veterans or spouses of veterans, any go getters that want to learn a career that involves people. You must be able to maintain confidentiality to the highest degree and be open to direction and mentoring.

Essential Functions:

Will be answering the main phone line and greet guests arriving at corporate office.
Screen and qualify all incoming phone calls for human resources.
Coordinate conference room and scheduling for all training, demonstrations, courses, guests, meetings, and interviews, etc.
Disseminates information on in-house demonstrations and verifies all special requirements are handled prior to guest arrival to include attire of personnel, parking, drinks, cleanliness of office and demo room.
Facility vendor management including janitorial, landscapers, HVAC, shredding and other vendors as needed. This includes working with facility technician on scheduling, getting quotes, managing repairs and notification to employees as needed.
Scheduling phone screen interviews for human resources as well as employee panel interviews and final interviews for executives. Sends candidate paperwork via email and sends out calendar invites to those attending.
Booking guests from out of town at local HGI – Chandler, as needed.
Keeps AAP candidate worksheet up to date after new hire identified.
Schedule new hires demonstration with TAC when new hires get to 8 employees.
Will post birthday and anniversary notices on TEAMS. Will schedule a monthly anniversary and birthday event for corporate office to celebrate employee changes includes purchasing of cake, or similar item.
Will be handling confidential documents and information that require discretion.
Upon direction, supervise maintenance and alteration of office areas and equipment as well as housekeeping of facility.
New hires and promotions require updates to nameplates and phone list as well as Org chart and photo of new hire to be kept on network.
Provide template for terminations and new hires to managers to include picture of employee.
Send calendar invitations for quarterly and annual meetings to include board members.
Post potluck, employee contests or other random notices on TEAMS as needed.
Purchase office supplies for the company in accordance with company purchasing policies and budgetary restrictions and as directed by management, this includes catering or lunch orders.
Facilitate building needs and scheduling to include plumbing, landscaping, HVAC issues and interacting with our facility technician. Will keep facility project list updated as needed for facility technician.
Maintain and update all SDS sheets on newly purchased/used chemicals as needed by law which includes following up with department managers on a quarterly basis
Sorts and distributes mail daily, scans and distributes any checks to accounting as directed. Will need to schedule back up of this duty when out of office.
Maintain accounting of all purchases of supplies or vendor payments and submit an expense report via expensify monthly.
Process monthly insurance invoice breakdowns for accounting.
Disseminate faxes and scans on the main drive.
Perform office on-boarding for all new hires.
Work independently and within a team on special non-recurring as well as ongoing projects.
Type and design general correspondence, memos, organizational charts, tables, graphs, business plans, phone lists, etc. Proofread copy for spelling, grammar, and layout, making appropriate changes. Responsible for accuracy and clarity of final copy.
Create and update power point presentations for quarterly meetings and special projects, as requested.
Manage the daily functions of the breakroom to include, restocking supplies and cleanliness on a weekly basis and after employee events.
Update SOP – Office Administration and company phone directory on a continuous basis.
Provide support for executives, employees and other departments as needed.
Ongoing projects include NDA filing for legal and supplier survey scanning and attach in Epicor
Time management logging of daily hours with job codes.
Comply with department ISO 9001 processes and company quality policy. This includes sending out competency training forms at 90 days and verifying receipt of those documents upon return in the ISO Training competency worksheet.
Performs other duties as assigned and as needed to better the department or company.

Competencies:

Work independently
Communication Proficiency
Time Management
Personal Effectiveness/Credibility
Organized
Problem Solving
Dependable

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or listen. Frequently the employee will be required to stand; walk; use hands or fingers, handle or feel; and reach with hands and arms. Ability to occasionally lift office products and supplies up to 20 lbs. and to sit and work at a computer for upwards of 4 hours at a time.

Education and Experience:

Associate’s degree preferred or combination of education and working experience in human resources or an administrative role.
2+ years of administrative or human resources experience.
Proficient in Microsoft suite of products including TEAMS, Word, Outlook, Excel, etc.
Experience and ability to multitask in a fast-paced work environment.
Experience posting positions on job boards.
Experience using ADP Workforce Now or Epicor ERP System a plus.
Previous HRIS system use preferred.
Understanding of state, federal and local laws or legal compliance.

Additional Requirements, if any:

Full time position consists of 40 hours per week in the office; Monday through Friday, 8:00am to 5:00pm. This position may require overtime and/or weekend work due to special projects or events.

Pre-employment drug test and background check required.

The Field Service Representative Tier 1 position is responsible for the initial configuration, testing, and on-site installation of all VirTra firearm training simulator systems. Will provide training to the customer following the simulator installation or when requested. The FSR will conduct Annual Service Trips and Emergency Service Trips as required to support the customer. This position may require up to 75% travel including domestic and international.

Essential Functions:

Inspection and Inventory of systems for completeness prior to shipment to installation site.
Configuration and assembly of VirTra products and simulators.
Testing and troubleshooting of all VirTra products.
Install, update and service VirTra products and simulators worldwide.
Conduct Video scenario authoring (IVR-100) training.
Conduct V-Marksmanship authoring training.
Ensure customer sites are left in a clean, presentable state before departure.
Perform simulator training procedures for post-installation customer training.
Proficiently demonstrate simulators to customers and explain parameters of functionality.
Master and maintain proficiency with all new, modified, and legacy systems/scenarios.
Obtain approval/signoff within upon completion of installation and training and submit to VirTra Corporate as soon as possible to document open items or completion of work.
Submit customer signoffs for all trips performed within 24hrs of completion.
Responsible for communicating issues to your supervisor on issues that occurred during installation or inability to submit items per procedure or policy in a timely manner.
Planning, scheduling and booking of travel arrangements per VirTra’s travel policy.
Perform Pre-Travel communications, including scheduling confirmation with client, then document and upload form to VirTra’s server.
Management of personally accrued company expenses and monthly expense reports including submission per company policy.
Time management and logging of daily hours with project/contract codes.
ISO:9001 processes are to be understood and followed per VirTra’s Quality Management System.
Maintain the security, upkeep and availability of VirTra provided electronics and equipment.
Customer support via all communication methods.
Maintain a professional rapport with customers during installations and after departure from site visits.
Maintain customer confidence by keeping service information confidential between VirTra and the customer.
Document service and installation actions by completing forms, reports, logs and records as necessary and in a timely manner.
Upload all reports, photos and supporting documentation to the VirTra server, CRM or ERP software in a timely manner.
Technical and miscellaneous support for all other departments within VirTra.
Performs other duties as assigned and as needed to better the department or company.
Time management working within a project-based environment.
Manage and log time worked by project code.

Knowledge, Skills and Abilities:

Installation/technical skills including knowledge of assembling, testing, and troubleshooting computers (hardware and software), audio/video equipment, and structural equipment
Knowledge of and ability to troubleshoot Windows OS platforms (XP, Win7 & Win10)
Knowledge of basic construction and the ability to use manual and power tools
Exemplary communication skills including the ability to teach and train others how to operate complex training systems
Passion for, experience with, and in-depth knowledge of firearms is preferred
Knowledgeable and capable of teaching firearm safety
Ability to follow instructions
Capable of lifting up to 100lbs minimum

Physical Demands:

This is a very physically demanding job which includes stooping, bending, kneeling, crouching, reaching, standing for long periods of time, walking, pushing, pulling, lifting, grasping, hearing, and talking. Will exert up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and up to 20 pounds of force constantly to move objects. Visual acuity including color, depth perception and field of vision is required daily.

Education and Experience:

5+ years of experience with troubleshooting electronics or hardware installation
Mid-level PC support or diagnostics
Experience with PC Networking
Knowledge of Windows OS Troubleshooting (XP, Windows7 & Windows10)
Experience with Audio/Video equipment

Additional Requirements, if any:

Work schedule: 7:30 to 4:30, Monday – Friday (in office)
Work schedule: Fluctuating, Sunday – Saturday (on travel)
Active and valid State Driver’s License at all times with a no major violations on record
Minimum age requirement 25 Years of age or above
Ability to obtain and possess a valid Passport
Pre-employment Drug Test required
Pre-employment Background Check required

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Responsible for inspection of incoming products and internally manufactured products. Must demonstrate proficiency setting up and operating CMM, MicroVu (multisensor), hand tools, and plate for part inspection. Assist on the shop floor with first piece buy-off, in-process inspection, final inspection, and incoming inspection.

Essential Functions:

Working knowledge of GD&T; when and how to use inspection equipment such as micrometers, dial indicators, height gauges, pin gauges, gauge blocks and plate inspection.
Assists in creating and updating of inspection procedures, protocols and checklists.
Demonstrates ability to setup and measure product using CMM, vision, plate and other hand tools.
Coordinates calibration of test equipment and fixtures.
Implement and maintain quality requirements and standards (ISO 9001:2015) for the development and manufacture of products.
Maintain all quality records and documentation for manufacturing facility in accordance with the quality manual and customer specific requirements.
Performs required inspections in accordance with drawing, specifications, standard work and planning requirements.
Perform visual, in-process and final dimensional inspections using standard measurement instruments on tightly tolerance materials, components and subassemblies in the production areas.
Visual inspection and basic dimensional measurements of incoming materials.
Documentation of non-conformances on materials, parts or processes.
Reviews supplier paperwork, verifying material pass/fail criteria against engineering inspection requirements.
Perform detailed inspections on both Electrical and Mechanical components at the piece part level and sub-assembly level.
Must be able to operate ERP, have computer knowledge and the ability to learn new programs
Complies with department ISO 9001 Quality Procedures and Policies
Maintains inspection records and inspection reports
Participate in internal quality audits
Promote and execute quality standards, inspection processes, test methodology, quality plans, documents and reports.
Interface with supplier quality representatives concerning problems with quality assurance and assure that effective corrective action is implemented
Serve as primary quality assurance for all manufacturing issues pertaining to the quality of the product from incoming inspection to final inspection of products.
Manage and log time worked daily by project/job code, as required.
Work towards our goals of 100% On-Time Delivery and 100% Quality.
Communicates with co-workers and supervisor to receive instructions and coordinate general work activities.
Clean-up of work area, and other areas of the facility as asked adhering to 5S principles.
Performs other duties as assigned or needed to better a department or company.

Education and Experience:

High School Diploma AND 2 to 4-years inspecting parts in a manufacturing environment
Moderate knowledge of ISO 9001:2015, AS9100, or ISO 13485
Knowledge of Epicor (ERP), preferred
Proficient with Windows and Microsoft Office programs (Excel, Word, PowerPoint, Visio, etc.)
History of progressive responsibility a plus

Physical Demands:

Stand, walk, push, pull, reach overhead, and bend to the floor frequently, and/or
Exert 20 to 50 pounds of force occasionally, and/or
Exert 10 to 25 pounds of force frequently, and/or
Exert up to 10 pounds of force constantly to move objects, and/or
Work with hand and machine tools as well as small parts requires visual acuity and hand/eye coordination, and/or
Exposure to loud manufacturing equipment sounds and smells.

Additional Requirements:

Full time position consisting of 40+ hours per week. Normal hours of operation are Monday through Friday, 7:00am to 3:30pm. This position may require overtime and/or weekend work due to production, rework or customer deadlines.
Pre-employment drug and background checks required.

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

Essential Functions:

Inspection and Inventory of systems for completeness prior to shipment to installation site.
Configuration and assembly of VirTra products and simulators.
Testing and troubleshooting of all VirTra products.
Install, update and service VirTra products and simulators worldwide.
Conduct Video scenario authoring (IVR-100) training.
Conduct V-Marksmanship authoring training.
Ensure customer sites are left in a clean, presentable state before departure.
Perform simulator training procedures for post-installation customer training.
Proficiently demonstrate simulators to customers and explain parameters of functionality.
Master and maintain proficiency with all new, modified, and legacy systems/scenarios.
Obtain approval/signoff within upon completion of installation and training and submit to VirTra Corporate as soon as possible to document open items or completion of work.
Submit customer signoffs for all trips performed within 24hrs of completion.
Responsible for communicating issues to your supervisor on issues that occurred during installation or inability to submit items per procedure or policy in a timely manner.
Planning, scheduling and booking of travel arrangements per VirTra’s travel policy.
Perform Pre-Travel communications, including scheduling confirmation with client, then document and upload form to VirTra’s server.
Management of personally accrued company expenses and monthly expense reports including submission per company policy.
Time management and logging of daily hours with project/contract codes.
ISO:9001 processes are to be understood and followed per VirTra’s Quality Management System.
Maintain the security, upkeep and availability of VirTra provided electronics and equipment.
Customer support via all communication methods.
Maintain a professional rapport with customers during installations and after departure from site visits.
Maintain customer confidence by keeping service information confidential between VirTra and the customer.
Document service and installation actions by completing forms, reports, logs and records as necessary and in a timely manner.
Upload all reports, photos and supporting documentation to the VirTra server, CRM or ERP software in a timely manner.
Technical and miscellaneous support for all other departments within VirTra.
Performs other duties as assigned and as needed to better the department or company.
Time management working within a project-based environment.
Manage and log time worked by project code.

Knowledge, Skills and Abilities:

Installation/technical skills including knowledge of assembling, testing, and troubleshooting computers (hardware and software), audio/video equipment, and structural equipment.
Knowledge of and ability to troubleshoot Windows OS platforms (XP, Win7 & Win10)
Knowledge of basic construction and the ability to use manual and power tools.
Exemplary communication skills including the ability to teach and train others how to operate complex training systems.
Passion for, experience with, and in-depth knowledge of firearms is preferred.
Knowledgeable and capable of teaching firearm safety
Ability to follow instructions.
Capable of lifting up to 100lbs minimum

Physical Demands:

Education and Experience:

5+ years of experience with troubleshooting electronics or hardware installation.
Mid-level PC support or diagnostics.
Experience with PC Networking
Knowledge of Windows OS Troubleshooting (XP, Windows7 & Windows10)
Experience with Audio/Video equipment

Additional Requirements, if any:

Work schedule: 7:30 to 4:30, Monday – Friday (in office)
Work schedule: Fluctuating, Sunday – Saturday (on travel)
Active and valid State Driver’s License at all times with a no major violations on record
Minimum age requirement 25 Years of age or above
Ability to obtain and possess a valid Passport.
Pre-employment Drug Test required.
Pre-employment Background Check required.

Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity