Job Location: Chandler, AZ -OR- Orlando, FL


An Inside Sales Representative is responsible for selling and introducing products and services to established and new customers. The primary duty involves tracking and following up on leads the organization generates via web, mail, training course and other campaigns. In addition, this person will be responsible for prospecting and creating demand in a given territory for all VirTra products.


Essential Functions:

  • Developing and accomplishing a regional sales plan that includes lead generation, field sales       engagement, and prospecting to help meet or exceed quarterly and annual sales targets
  • Participating fully in training sessions, meetings, skill-building and professional development classes
  • Identifying decision makers amongst the targeted leads or accounts in order to start sales process
  • Maintaining and expanding the CRM (Salesforce) with prospects or accounts
  • Outbound and inbound account management
  • Supporting the reseller communication channel throughout the sales process when needed
  • Attending sales group meetings concerning sales targets or forecasts and reporting on market situation
  • Handling changes in sales orders and communicating those changes with related departments
  • Providing effective product demos for end-user customers via phone and web conferencing
  • Emphasizing VirTra by promoting product features and benefits, discussing credit terms, quoting prices, and preparing sales orders
  • Creating and delivering qualified opportunities to the field teams
  • Capturing of accurate and complete information in Customer Relationship Management system (Salesforce)
  • Attending industry conferences and regional training’s to develop industry expertise
  • Consult with prospects to determine product and service needs, determine how VirTra can satisfy those needs
  • Maintain current knowledge of competitor products, services, prices, and marketing strategy.
  • Remain current on domestic and international events and other value-added opportunities which prospectors can utilize as events to reference when prospecting.
  • Comply with departmental ISO 9001 processes.
  • Performs other duties as assigned.


Knowledge, skills & abilities:

  • Able to work in fast-paced, self-directed entrepreneurial environment
  • Exceptional verbal and written communication skills
  • Highly proficient computer skills including MS Word, PowerPoint, Excel and Outlook
  • Excellent telephone sales personality skills
  • Prominent organization and presentation skills
  • Excellent time management skills
  • Highly energetic self-starter
  • Decision-making, problem resolution and creative thinking skills
  • Able to multi-task among shifting priorities
  • Should be honest, assertive, and systematic
  • Relevant training in inside sales
  • Salesforce or equivalent CRM experience
  • Solid experience in sales and customer service.
  • Must be able to clearly articulate a value proposition.
  • Knowledge of product line and solid understanding of business and sales concept.
  • Strong negotiating and influencing skills required to handle objections and convert leads into prospects.



  1. Self-motivation
  2. Strong communication skills
  3. Relationship Management
  4. Personal Effectiveness/Credibility


Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear.  Occasionally the employee will be required to stand; walk.  Ability to occasionally lift office products and supplies up to 20 lbs. and to sit and work at a computer or on the telephone for long periods of time.


Education and Experience:

  • Bachelor’s Degree or equivalent combination of relevant education and work experience
  • 2-3 years in an inside/telesales role
  • Advanced expertise in CRM software solutions
  • Pre-employment drug test and background check required.


Additional requirements, if any:

Full time position consisting of 40+ hours per week; normal hours of operation are Monday through Friday, 8:00am to 5:00pm.  This position may require long hours and weekend work due to proposals, deadlines or customer’s needs.


Equal Opportunity Employer–minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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